Frequently Asked Questions

What is the difference between a new and a professionally refurbished stress test system?

A new system comes directly from the manufacturer, while a professionally refurbished system is a pre-owned unit that has been fully restored to "like-new" condition. At AIM Cardio, every refurbished unit undergoes a rigorous multi-point inspection, calibration, and parts replacement process by certified technicians to ensure it meets original manufacturer specifications. All our refurbished systems are backed by a comprehensive warranty for your peace of mind.

What key features should I consider when choosing a stress test system?

We recommend focusing on four main areas to ensure you select the best equipment for your practice:

  • EMR/EHR Connectivity: Ensure seamless integration with your electronic medical records for an efficient workflow.
  • Ergometer Type: Decide if a treadmill or a cycle ergometer best fits your patient demographic and facility space.
  • Software & Protocols: Verify that the software includes the standard stress protocols you need (e.g., Bruce, Modified Bruce) and is user-friendly for your staff.
  • Warranty & Support: A strong warranty and accessible technical support are crucial for protecting your investment.
What does the warranty on your refurbished equipment cover?

Our standard 12-month warranty for all refurbished equipment covers both parts and labor for any operational defects or failures. Our goal is to provide complete confidence in your purchase, knowing that your equipment is protected and that our expert support team is ready to assist you.

Which brands do you recommend for a private clinic vs. a large hospital?

For high-volume environments like hospitals, systems from GE Healthcare are renowned for their durability and robust performance. For private cardiology practices, a refurbished Mortara system often provides an excellent balance of advanced features and value, delivering a powerful diagnostic solution at a more accessible cost.

Do you offer installation and training for clinical staff?

Yes, we offer optional on-site installation and staff training services. We understand that proper implementation and team familiarity are key to maximizing your investment from day one. Please contact our team to discuss your specific needs, and we can include these services in your quote.