Products with a lead time exceeding 48 hours are ineligible for returns or cancellations.
These are specially ordered, and we cannot accept returns or cancellations on such products for any reason.
Rest assured, we are committed to ensuring your product arrives in impeccable working condition.
In the unfortunate event that your item arrives damaged, we will promptly provide a replacement at no expense to you.
We have the capability to ship to any location around the world. However, it’s important to be aware that certain products may have restrictions, and as a result, shipping them to international destinations might not be possible.
When you make a purchase, we’ll provide you with estimated shipping and delivery dates. These estimates will depend on the availability of the items you’ve ordered and the shipping options you select. Depending on your chosen shipping provider, you can typically find shipping date estimates on the shipping quotes page during the checkout process.
Additionally, it’s worth noting that the shipping costs for many of our items are determined by their weight. You can locate the weight of a particular item on its product detail page. To align with the policies of the shipping companies we partner with, we round up all item weights to the nearest full pound.
Contact us at email@example.com or call us at (818)362-7702 for questions related to refunds and returns.